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Conflict Resolution

The workshop introduces participants to five different conflict-handling modes or styles (competing, collaborating, compromising, avoiding, and accommodating), types of conflict, steps to analyze conflict situations and a framework to resolve conflicts.

Participants who attend Conflict Resolution will be asked to complete an assessment that identifies their typical behavior in conflict situations.  The workshop introduces participants to five different conflict-handling modes or styles (competing, collaborating, compromising, avoiding, and accommodating), types of conflict, steps to analyze conflict situations and a framework to resolve conflicts.  This workshop is part of the Continuing Education Certificate.